Privacy and Cancellation Policy
Effective Date: 10th November 2025 | Last Updated: 10th November 2025
At Vumaps, a platform by Vumtech Design and Geospatial Pvt. Ltd., we are committed to protecting the privacy, confidentiality, and security of our users' data. This Privacy and Cancellation Policy explains how we collect, use, and safeguard Geographic Information System (GIS) data and user information through our WebGIS platform.
Privacy Policy
Last updated: November 30, 2025
1. Data Collection
Vumaps collects GIS and user-related data from reliable open sources and user inputs. The collected data may include geographical coordinates, administrative boundaries, topographic information, and user contact information provided during registration or purchase. We use various open-source platforms to collect information and employ our team to create and enhance GIS datasets. If any data discrepancy is found in our datasets, you may email us at support@vumaps.com. Our team will review and rectify the issue promptly.
2. Use of Data
The data collected through the Vumaps platform is used to deliver GIS data products, maps, and analytical services to users, improve the accuracy, quality, and usability of our GIS datasets, support research, system improvement, and geospatial innovation, and comply with applicable laws and government regulations.
3. Data Security
We adopt industry-standard technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, please note that no method of data transmission or electronic storage is completely secure.
4. Data Retention
Vumaps retains data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.
5. User Rights
You have the right to request access to the data associated with your account or purchase, and request correction or deletion of inaccurate or outdated personal information (subject to legal and contractual limitations).
6. Cancellation and Refund Policy
All purchases of GIS data, WebGIS subscriptions, and related services on Vumaps are non-cancellable and non-refundable. We encourage users to review product details and data samples carefully before making a purchase. In exceptional cases, such as duplicate transactions or verified technical issues, users may contact our support team for resolution — subject to internal review and approval.
7. Consent
By using the Vumaps WebGIS platform or purchasing any GIS data/service, you acknowledge and consent to the collection, processing, and use of your data as described in this Privacy and Cancellation Policy.
8. Policy Updates
Vumaps reserves the right to update or modify this Policy at any time without prior notice. Updated versions will be posted on this page with a revised effective date.
9. Contact Us
For any questions, concerns, or data-related inquiries, please contact us at: 📧 support@vumaps.com 📱 WhatsApp +91 8456898666 🌐 Website www.vumaps.com Effective Date: 10th November 2025 Last Updated: 10th November 2025
Contact Us
If you have any questions about this Privacy and Cancellation Policy, please contact us at: